API (Shopify) Policy

Shopify Integration | Viralstyle API Applications (i.e. Shopify App)

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Written by Client-Support
Updated over a week ago

Viralstyle provides users with an automated Internet-based service to design and sell t-shirts and other custom products. By using Viralstyle and its services in any capacity, you have agreed to the terms and  conditions of this Agreement and agree to use the site and service solely as provided in this Agreement. 

OVERVIEW

All material on any Viralstyle API Applications (i.e. Shopify App) is the property of Viralstyle. All rights reserved. The information and images presented may not under any circumstances be reproduced or used without prior written permission. Seller may not use language that is threatening, abusive, vulgar, discourteous or criminal. Seller also may not post or transmit information or materials that would violate rights of any third party or which contains a virus or other harmful component. Viralstyle reserves the right to remove or edit any messages or material submitted by Sellers.

Viralstyle integrates all information, tools, and services through 3rd Party Platforms (i.e. Shopify) to benefit the Seller upon acceptance of all terms, conditions, policies, and notices herein. By accessing or using any part of the Viralstyle application and/or purchasing merchandise through Viralstyle, the Seller engages in Viralstyle service and agrees to be bound by the following Terms of Service. All of the terms and obligations set forth in the foregoing policies are incorporated by reference. These Terms of Service apply to all Sellers of the Viralstyle application, including without limitation: Users who are browsers, Viralstyle, customers, Sellers, and/or contributors of content.

If Seller does not agree to all terms and conditions of this agreement, Seller may not access the application and website, or utilize any Viralstyle services.

Any and all new Viralstyle application features and/or tools added are subject to the current Terms of Service. The most current version of the Terms of Service is available at any time on this page. Viralstyle reserves the right to update, change or replace any part or part(s) of these Terms of Service by posting updates and/or changes to the company website. Viralstyle is not responsible for directly updating any Seller, or “3rd Party Customer” (or “Buyer”), of aforementioned updates. Continued use of, or access to, the Viralstyle Application following the posting of any service modifications constitutes acceptance of any updates to the Terms of Service. Viralstyle does not handle and is not responsible for any Seller services including payment processing, returns, refunds, or exchanges. Viralstyle is not responsible for Sellers customer service. This agreement is effective until terminated by either party. Seller may terminate this agreement at any time by discontinuing his/her use of the Viralstyle Application and destroying all materials obtained from it.

REFUNDS / RETURNS / EXCHANGES

Any claims for misprinted/damaged/defective items must be submitted by the 3rd Party Customer to Viralstyle via the 3rd Party Platform Seller within 30 days of receipt of the product. If the product itself is flawed; the quality of the printing is poor; or if the final product is materially different than the design presented on the Viralstyle Application, Viralstyle will reprint & reship the new product to the 3rd Party Customer at no additional charge. Viralstyle requires visual confirmation (photographic evidence) from the 3rd Party Customer to verify the claim. Viralstyle will not process any claims without visual confirmation.

If the 3rd Party Customer is not satisfied with his/her purchase, though there is no physical defect with the product, the Seller is responsible for handling the issue with the 3rd Party Customer directly if he/she wishes to do so. Viralstyle does not process or handle refunds, returns, reships or exchanges due to generalized dissatisfaction of Customers without defect.

The Seller is responsible for adding his/her business address to the Viralstyle application manually. If the Seller does not to add his/her business address and the product is returned to Viralstyle, Viralstyle is not responsible for the reshipment or refund of your production and/or shipping costs.

LOST / STOLEN

Viralstyle does not guarantee domestic and/or international shipments nor handle returns or exchanges. Certain countries are considered "high risk" for issues such as lost or stolen and/or lost-in-transit shipments. Shipping Viralstyle products domestically & internationally are at the sole risk of the Seller. Viralstyle is not liable for shipments that do not deliver successfully.

International: Certain countries do not provide international tracking once the shipment has left the United States. If Seller experiences a lost or delayed shipment, Seller should ask the 3rd Party Customer to reach out to their local post office to inquire about which carrier UPS connects to in their country. Viralstyle is not responsible for providing a list of aforementioned countries nor contacting the third-party carrier on the Seller’s or 3rd Party Customer's behalf.

PRINTING & PRODUCTION

Viralstyle prohibits Sellers from using the service to sell merchandise that infringes upon third party intellectual property rights (such as copyright, trademark, trade dress, and right of publicity). Merchandise production is generated from the artwork and mock-up provided by the Seller (3rd Party Platform seller). Print size may vary based on the individual product size. Colors are best matched to the artwork, and Viralstyle may substitute comparable products if stock becomes an issue. Exact print size, location, and colors are not guaranteed. Seller is responsible for checking his/her "Action Required” tab within 3rd Party Platform and it is Seller’s responsibility to take manual action if there is an address or payment issue. It is the sole responsibility of the Seller to rectify the issue manually before Viralstyle can continue with production. Viralstyle is not responsible for orders that are not processed due to these aforementioned issues.

For additional clarification on these Terms of Service, please refer to Viralstyle’s Terms of Service page, Section API (Shopify) Policy on the Viralstyle.com website. 

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