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Bug Reports or Account Issues

Shopify Integration | Technical Support

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Written by Client-Support
Updated over a week ago

First, check in with the Viralstyle Fulfillment Support Team and ask if this issue has already been reported. You can reach out by emailing

If this issue has not yet been reported, we would be happy to run a few tests and file an official report. First we'll need you to create a "staff" account for our Dev team to access your apps settings.

1.) Click the "Settings" icon located on the bottom-left of your screen, seen HERE.

2.) Click the "Account" icon, which will be the top-right menu option, seen HERE

3.) Scroll down just a bit & click the "Add staff account" button, seen HERE.

4.) Add first name, last name & email, then click "Send Invite" button, seen HERE.

Once we have received your invitation, our Dev team will login & open the Viralstyle Fulfillment app to check your settings. With your permission, we will test the account (and/or specific issue) and tool(s). We will report back with an update the moment our team has finished testing.

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