There are many reasons why you'd need to place a manual order for the customer, here is how:
Go to the "Orders" page in your Shopify account
Click "Create Order" (top-right)
Find or create a customer (most important)
Select your product & add to order
Note: You can also email the invoice or save as draft.
Once you have placed the manual order, simply reach out to our Viralstyle Fulfillment Agents with the email address you'd used to purchase your sample(s).